FAQs
Frequently Asked Questions
How does the PulseRelief TENS device work?
PulseRelief uses advanced TENS (Transcutaneous Electrical Nerve Stimulation) technology to send gentle electrical pulses through the electrode pads to targeted muscles and nerves. These pulses help stimulate muscles, improve circulation, and reduce tension and discomfort.
Is PulseRelief safe to use daily?
Yes. PulseRelief is designed for safe use when used as directed. Most users use the device for short sessions depending on their comfort level and the area being treated.
Where can I place the electrode pads?
You can place the pads on common areas of muscle tension such as the lower back, shoulders, neck, arms, and legs. The device allows you to target specific areas where you feel discomfort.
How long should each session be?
Most sessions last between 10–30 minutes, depending on your comfort level and the intensity setting you choose.
How is the device charged?
PulseRelief is rechargeable and can be charged using the included USB charging cable. A full charge provides multiple therapy sessions.
Can I use PulseRelief at home or on the go?
Yes. The compact and portable design makes it easy to use at home, at work, or while traveling whenever you need muscle relief.
How long does shipping take?
Shipping typically takes 5–12 business days depending on your location. Once your order has been shipped, you will receive a tracking number via email so you can follow your delivery.
What if I'm not satisfied with my order?
We offer a 30-day satisfaction guarantee. If you're not happy with your purchase, simply contact our support team and we’ll help resolve the issue.
How can I contact support?
You can contact us anytime through our Contact page or by email, and our support team will get back to you as soon as possible.